Returns and Refunds

What is our returns policy?

We have a no quibble returns policy - We aim to dispatch goods within 48 hours of receiving your order, but please allow 14 days to receive the goods.

We offer a full 28 day money-back guarantee, unless indicated otherwise on the order page of specific products. All you need to do is return the item within 28 days in a saleable condition with original packaging intact. Please note, with the exception of faulty merchandise, we cannot accept the return of products that have been opened or used, to receive a full refund. If you have any queries regarding your order or you wish to cancel please contact customer services either via the Contact form  or by telephone: 01295 702679

Where should I send my returns?

If you are returning goods for refund or exchange please send them to:

Customer Services 
The Postcard Store 
Unit 1D
Cherwell Business Village
Southam Road
Banbury
OX16 2SP